0 Kudos. 4. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. Excludes broadband faults and broadband network outages. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. From there the Web Safe can be accessed and configured. Same issue as the previous account holders posted. Should the issue persist post back here to have issue flagged to the forum team. We created Web Safe for our customers to make browsing safety a no-brainer. 3. How to whitelist a website. The Scam Detector algorithm generated the 6. Thank youSome useful tips and tools to help you stay safe online . 1. Virgin Media. Thank you for your reply. We give all our customers a complete, market leading security package called Virgin Media Security, free. 9. You can change this by clicking on the toggle to switch on or off when needed. This video is about how to use any website that has been blocked by Virgin Media. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. 1. A. Rearrange and rotate pages, add and edit text, and use additional tools. Activate now in My. From blocking viruses to malicious or inappropriate content, find out how web safe protects here What is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereWhat is Virgin Media Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Available with M50 broadband or faster. When prompted, enter the settings. , S. Crooks often use messages that look like brands such as Virgin as users are more likely to click if they think it's come from. Try visiting VPN site to see if issue persists, by default Child Safe blocks access to some VPN services. With the hub in modem mode do I need to hardwire into it to enable. com and we’ll look into them. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. WiFi on the London Underground: Activation required. If you’ve activated Child Safe or Virus Safe, when other members of the family try to access a site that has been determined to be. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Joining in. Web Safe consists of Virus Safe and Child Safe. Lutz Schueler. Nobody welcomes a price increase, and we get that. 4. 0 Replies 552 Views 0. BTW is there a reason why you are access the old site page for Web Safe?. Please keep an eye out for a purple envelope at the top right corner of your Forum page. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. 100. From blocking unwanted calls to keeping young children safe online, this guide looks at the security settings offered by Virgin Media for all your devices. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. Up to 3 WiFi Pods if needed. Parental controls are a set of tools designed to protect and keep children safe online. For fraudulent e-mails, forward to [email protected] five tips for parents. How to turn on Child Safe. When I go to the Web - 5155296. Virgin Media accepts no responsibility for personal online activity. Thank youWeb Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. com 9. Select the name of your file in the. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Doesn't work in Igconito, Chrome Browser, Edge or Safari. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Hi - has anyone else found that since the My Virgin Media app was updated a few months ago, the new Web Safe settings are really - 5001408See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. Excludes broadband faults and broadband network outages. I activated it yesterday, & it confirms my settings. . Packages. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. So when it comes to fraud, we want to keep you up to date with what to look out for and ways to keep your account. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. 222. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. Just bear in mind this would reset everything. on 02-09-2023 18:58. In order to avoid future infections on your home network it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. ExpressVPN. It blocks child-inappropriate websites automatically, and will. on 19-07-2023 09:07 Hi @Brianlfc0210, Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Adjust the settings according to the level of protection you want. Tech Chatter. 0800 052 9429 Virgin Media. 1; Login with your username and password, default will be shown on the Hub itself. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. If you have had past problems on the site, you need to clean up the reputation of the site by following the steps in the post above. Here you’ll find all the help you need for Virgin Media related problems and issues. These are two settings – Virus Safe and Child Safe. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. You don’t need to be a web wizard to know how to take care of your kids online. Users can change their settings at any time in My Virgin Media. 9. Virgin Fibre Areas only. After that, it’s just £3 per month (or £30 a year). Business, Economics, and Finance. The. Virgin Media Blocked my website on 09-02-2023 08:35. Staying safe online with Virgin Media Web Safe. I checked the DNS entries for NordVPN. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. Changes to Virgin Media prices 2023. Switched On Families. Please Advise how to Turn Child Safe Off in Networking and WiFi a month ago virgin. Sign into your Virgin Media Mail, view and pay your bills, or set up a Direct Debit. For more tips on how to keep your kids safe online, visit Internet Matters. Welcome to the Virgin Media Community! The best place to search for help and tips on how to get the most from our services. £8p/m extra or included with Gig1 or Volt. Web safe provides ultimate protection when using the internet. Try computers with Cisco’s OpenDNS using 208. Activate Web Safe. I'll be in touch soon. And finally, you can add timing restrictions. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. My Virgin Media in Self Care Videos 20-08-2018; Welcome to Virgin Media in Self Care Videos 20-08-2018; Using Web Safe with Virgin Media in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos. Welcome to the community and thanks for taking the time to post your issue on the forums. Click Apply. The Gamer Lounge. 9. 0. When choosing a username on any site, make sure they pick a nickname and not their real name. Just knowing what they’re doing and who they’re talking to is usually enough to guide them from trouble. The M125 package sits at the low end of Virgin Media’s broadband range, which offers package options between 54Mbps and the ultrafast 1Gbps. Go to Account settings, then Account details b. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with all of our broadband packages at no extra cost. Parental Controls is a feature we introduced for all our broadband connections. Your safety and security are super important to us. Virgin Media Web Safe allows you to restrict certain types of. Mobile Your Account. Unfortunately, the anonymity of the web makes it ideal for those with criminal intentions. That is very good since the country is not a member of any signal intelligence alliances. At least 30Mbps download speeds in every room or £100 one-off credit. Modern slavery statement. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. Click on Plan and device. Further exclusions & legal stuff apply. Web Safe is not automatically turned on for customers joining before this date. Discover the web for yourself. If you’re a Virgin Media virgin, why not check out our Welcome hub and find out everything there is to know about your fab new service. Select each tab you want restricted to on. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. We would like to show you a description here but the site won’t allow us. 4. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. . Sign in to My Virgin Media a. Activate Web Safe In order to avoid future infections it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. Security matters. VirginMedia. It keeps asking me to log in and when I do , it just keep repeating to log in and not letting me access the Web safe. e. Further exclusions & legal stuff apply. make sure you are using Virgin Media's DNS; if you go to 1. I cannot get into the web safe settings on my virgin account to activate child safe . Email address. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can. Please enter your email. Solved: Hi, I can't seem to turn on Web Safe. To get around this, you need to turn Web Safe off. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. £8p/m extra or included with Gig1 or Volt. Browse Virgin Media Virgin Media Community. We created Web Safe for our customers to make browsing safety a no-brainer. For some customers the Web Safe adjustments are not functioning. Any website unsuitable for children is blocked by default. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. If it was a scam, they will be able to help and protect you from falling victim to fraud. Bypass Child Safe & Virus Safe. The results of queries to the Virgin Media DNS server gave the following results. Vodafone Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. Up to 3 WiFi Pods if needed. Its features include firewall, parental control, ad blocker, identity theft protection and privacy manager. You could also use a VPN to save you from using a proxy site all the time. At least 30Mbps download speeds in every room or £100 one-off credit. That said, the more you know about the web, the better understanding you. All devices would need to be re-connected to the WiFi. 10. Click Apply. Subscribe to RSS Feed; Mark Topic as New;. To close the port used by Telnet on the Virgin Media Hub 3: Access your Hub's configuration page - default web address: 192. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereHi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. M125 is a fine choice for small households, comfortable supporting 5-9 active devices at any given time. dmof. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls, WiFi Calling, Social Media, all VPNs, Web Content, Sonos kit, Sky Q, TV streaming. More about Virgin Internet Security. Contact the site operator for further help. Log in to your Virgin Media account using your email address and password. not the VM Hub. At least 30Mbps download speeds in every room or £100 one-off credit. com. Regards. 140Site was glitchy earlier this afternoon but now seems to be work. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. 1. Vonage 2nd line. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. You can read more about Parental Controls on our website. Virgin Media services are only available in eligible Virgin Media network areas. And we don’t mean wrapping them in bubble wrap. 5. Virgin Media has today become the last of the big broadband ISPs to launch free Parental Controls (Web Safe), which support the Government demanded network-level filtering technology to help censor “potentially age-inappropriate websites“. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. 159. It’s better to be safe than sorry when it comes to downloading files online. If your site is blocked by a majority of ISPs, it may be that there is a. Web Safe is not automatically turned on for customers joining before this date. 4. Learn how you can change Web Safe settings to turn Chi. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Web safe provides ultimate protection when using the internet. For internet explorer, you can open in Private browsing window by Selecting tools and the inPrivate browsing. The first is categories. I got all the way down to V and the problem was virginmedia hub. 1 million premises. 1/help for specific device where Web Safe is not working. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. For lone dwellers, M125 should support online gaming, and streaming on multiple. The SSL certificate is valid. Hi, I cannot access Web safe/ child safe. We'll be more than happy to assist from here! Parental controls block websites and applications that you think are unsuitable for your child. For best protection, we recommend using Virgin Media Internet Security and Web Safe. . Web Safe will help you block access to web sites known to be infected or to distribute Malware. Networking and WiFi. Web Safe is not automatically turned on for customers joining before this date. We would like to show you a description here but the site won’t allow us. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 1. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Hi @Brianlfc0210,. select Account settings > Online security and disable Virus Safe and/or Child Safe. Virus SafeVirgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Thank you. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Entertain me; Broadband Deals. Select Parental Controls in Virgin Media Web Safe. 10. Access your bills, diagnose faults and manage your package. Web Safe will help you block access to web sites known to be infected or to distribute Malware. on 29-09-2023 13:40 Perhaps your extensive research chose to ignore workarounds like these. Compare our best Fibre broadband deals in your area with average download speeds of up to 1130Mbps. Available with M50 broadband or faster. 1. on 15-04-2023 15:47. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;Re: Can’t access web safe in Switched On Families Tuesday; can you please tell if my website is block by websafe in Security matters Sunday; Child safe mode is not turning on in Security matters 2 weeks ago; Cannot access websites in Security matters 2 weeks ago; How do i turn off parental control? in Switched On Families 3 weeks agoWelcome to the community and thanks for taking the time to post your issue on the forums. Because this blocking is occurring at the network level, it doesn’t rely. 8. Changes to our Acceptable Use Policy for Virgin Media Mail. So whether it's technical issues, hub problems or you need support, we’ll help you with our. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneMy Virgin Media, making managing your account easier with all your information in one place. Once logged in you will see 2 filters; Virus Safe and Child Safe. Navigate to the My Apps tab and select Web Safe from the menu. Technical staff at Virginmedia first said that there was no such software (it is mentioned on their website!) and then put me through to people in their (Indian?) technical support. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 67. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. This is the only ISP that we know of, that has blocked the website. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. Hey Jonno127689, thank you for reaching out and a warm welcome to the community I am sorry you can't change the. Editor’s Choice Try Risk-Free for. org (returns an SSL error), and ProtonVPN. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Broadband speed test. High number of suspicious websites on this server. It keeps jumping back to the main page asking for £3 per month for extra security. Options. Options. Web Safe – Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. NB I do not think it is sensible that Child Safe is able to bypassing Virus Safe but whether this is a bug or feature it remains to be used / exploited. Landline Deals. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 15-02-2023 21:11 - edited 15-02-2023 21:15. 0 Kudos Reply. For fraudulent e-mails, forward to phishing@virginmedia. virginmedia. From there the Web Safe can be accessed and configured. VIRGIN MEDIA has announced a new bonus for full fibre and telly customers which should keep their smartphones, tablets, laptops and desktop PCs safe from attack. 168. 1/help for specific device where Web Safe is not working. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 1. It is turned on but it is not blocking websites. We would like to show you a description here but the site won’t allow us. If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. ca. 1. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. I have just spent hours online with one of your agents and they couldn't give any more details about it except to say they were sure it would be better in a few hours. on 20-08-2018 08:53. by VirginMedia on 20-08-2018 08:52. Any help would be much appreciated . By comparison, BT’s Fibre Essentials, with the same speeds, is £30. Tested it out today via a simple Google search. Web Safe will help you block access to web sites that are known to be infected or to distribute malware. Move message to Spam folder (default) Flag a message as. WiFi on the London Underground: Activation required. I wouldn. You can even reboot your Hub from the comfort of your sofa. CryptoMy Virgin Media in Self Care Videos 20-08-2018; Welcome to Virgin Media in Self Care Videos 20-08-2018; Using Web Safe with Virgin Media in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. nslookup protonvpn. nslookup protonvpn. com Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. This includes name, home address, email address, phone and mobile numbers, bank details, PIN numbers, passwords, school name, photos or anything else that might help identify your child in the real world. WiFi hotspots. Set up a guest network. Using Web Safe with Virgin Media - 3806298. Access your bills, diagnose faults and manage your package. Good Morning @elfenliedtopfan, thanks for your post on our Community Forums,. Visit virginmedia. Select each tab you want restricted to on. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Lee_R. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Any help appreciated. All in all, CyberGhost VPN is a very affordable VPN option for Virgin Media, no matter if you use their Internet service and want to get rid of throttling or VPN blocks, or you want to simply watch Virgin TV Go from outside the UK without restrictions. Pick a category to get started. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. 0 Kudos. Over 400 servers in the UK and over 5,500 worldwide. Recycle or return your kit. The list of sites. . It allows you to set an age rating on your WiFi at home so little eyes can't see things online that may not be suitable for them. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. 1. Learn more Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say. Stay safe online. Adjust the settings according to the level of protection you want. Web safe provides ultimate protection when using the internet. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Virgin Media takes online safety seriously. I added it to the 'allowed websites' list, and it's working fine. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Virgin Media. Virgin Media does not come cheap, but sits in broadly the same price bracket as Sky and BT. 0. Previously you could have any combination of "Categories", "Sites Blocked", "Site Allowed" etc. Over 400 servers in the UK and over 5,500 worldwide. on 26-08-2022 16:41. Virgin Media also offers an additional security tool called F-How to access advanced settings. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereIf Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. Best VPNs for Virgin Media. Re: Web Safe. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. Toggle the button next to Child Safe option to turn it Off. My Virgin Media makes managing your account easier with all your information in one place. Edit parental-control-virgin-media-broadband-web-safepdf. Turn on SafeSearch VIP. Being honest helpful and constructive virgin media are the worst company I have ever had to deal with in 30 years of business, put in at least a myriad of customer service rather than just billing teams to rip people off and the most constructive feedback I can offer is either shut the company down or sell on to someone else who cares. Virgin Media takes online safety seriously. All Rights ReservedIf you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. Here you’ll find all the help you need for Virgin Media related problems and issues. 220. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Hello, I am having this problem too. A. Excludes broadband faults and broadband network outages. Bypass Child Safe & Virus Safe Below are workarounds for when Child Safe &. Virgin Media's Web Safe parental controls essentially block access to sites thought to be unsafe for kids or contain phishing technologies or viruses that can harm your computer. For customers joining from 16 May 2018, the Child Safe setting is switched on by default.